Terms of Service

AnswerRank queries third-party AI systems (such as ChatGPT, Claude, Perplexity and Gemini) with questions a customer might ask, reports whether those systems mention your business, audits your website's machine-readability, and generates suggested files and markup (such as llms.txt, JSON-LD and FAQ sections).

AI engines are operated by third parties, change constantly, and answer differently for different users, regions and phrasings. A check is a snapshot, not a promise. We do not guarantee that any AI system will mention, recommend or rank your business, that scores will improve or persist, or that any level of traffic, customers or revenue will result from using the Service. Visibility scores are our own estimates for informational purposes only and are not professional, marketing, legal or financial advice.

Fix packs and generated content are templates produced automatically from information you and your website provide. You are responsible for reviewing them before publishing, for their accuracy, and for everything you publish about your own business. You apply them at your own risk; we are not responsible for how third-party platforms react to changes on your site.

The Service is intended for business use by persons aged 18 or older. Keep your sign-in method secure: you are responsible for activity under your account. Provide accurate information and only check brands and websites that you own, represent, or research legitimately using publicly available information.

Free checks are rate-limited per day. You may not: circumvent rate limits or plan limits; access the Service with bots or scripts except through the official API on a plan that includes it; resell or white-label reports without an Agency plan; probe, disrupt or reverse engineer the Service; or use it for unlawful purposes. We may throttle, suspend or terminate accounts that violate these rules, with a refund of unused prepaid time except in cases of intentional abuse.

Paid subscriptions are sold and processed by Polar Software Inc. (polar.sh) as Merchant of Record: Polar is the seller for payment purposes and handles payment processing, applicable taxes, invoices and refund execution. We never see or store your card details.

Subscriptions renew monthly until cancelled. Cancel any time from the billing portal — access continues until the end of the paid period. We honor refund requests within 14 days of a plan's first purchase, no questions asked. Renewal charges are refundable within 14 days of the charge if the plan was not meaningfully used in that cycle. If we change prices, existing subscribers are notified and the new price applies from a subsequent billing cycle at the earliest.

The Service, its design, code and content are ours or our licensors'. Files generated for you (fix packs, llms.txt, structured data, reports) are yours to use, modify and publish for the business they were generated for, without attribution. If you send us feedback, we may use it without obligation.

ChatGPT, OpenAI, Claude, Anthropic, Perplexity, Gemini, Google and other names are trademarks of their respective owners. AnswerRank is not affiliated with, endorsed by or sponsored by any of them; we reference them only to describe which systems we query. Customer names and logos shown on our site are used with permission of those projects.

The Service is provided "as is" and "as available", without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, accuracy and non-infringement. We do not warrant uninterrupted or error-free operation; third-party AI providers may be slow, unavailable or change their behavior at any time.

To the maximum extent permitted by law: we are not liable for indirect, incidental, special, consequential or punitive damages, or for lost profits, revenue, data or goodwill; and our aggregate liability for all claims relating to the Service is limited to the greater of the amounts you paid for the Service in the 3 months before the claim or 50 US dollars. Nothing in these Terms excludes liability that cannot be excluded by applicable law, including mandatory consumer rights in your country of residence.

You will indemnify us against third-party claims arising from your content, your website, your breach of these Terms, or your violation of law — including claims that information you published (with or without our generated files) was inaccurate or misleading.

You may stop using the Service and request account deletion at any time by email. We may suspend or terminate the Service or your access for breach of these Terms, legal requirements, or discontinuation of the product; in the latter case prepaid unused time is refunded.

We may update these Terms. Material changes are announced on this page (and by email for subscribers) at least 7 days before taking effect. Continued use after the effective date means acceptance.

These Terms are governed by the laws of the Republic of Uzbekistan. Before going to court, both sides agree to try to resolve any dispute by negotiation within 30 days of written notice. Disputes that cannot be resolved amicably are subject to the competent courts of Tashkent, Uzbekistan, unless mandatory consumer-protection law of your residence provides otherwise. Purchases are additionally governed by Polar's consumer terms.

If any provision of these Terms is held unenforceable, the rest remain in effect. These Terms are the entire agreement between you and us regarding the Service. We may assign these Terms in connection with a transfer of the Service; you may not assign them without our consent.

Questions about these Terms: thebukharianxo@gmail.com